[pca] Download server issue fixed

[Diana Orrick]

Apologies, meant for this to go to Mike...

On 12/13/2010 2:25 PM, Diana Orrick wrote:
> Hello Mike,
>
> I'm still having issues, getting ERROR: 403: Service Error
> on a simple download attempt using PCA for patch 119254
>
> When I look at "settings" & "manage users" the display
> appears to have myself, orrick at fsu.edu and my cohort
> tkitterman at fsu.edu associated with an expired Support
> Identifier 17029740 instead of the correct one 17049317.
> I have tried to change this without having it 'stick'.
>
> Can you help me determine why I'm still getting the 403 ERROR?
>
> thanks for any help!
>
>
>
> On 12/13/2010 1:55 PM, Mike Brown wrote:
>> Please note there was an issue with the new download server this 
>> morning where correctly entitled downloads were being incorrectly 
>> rejected.  Apologies for any inconvenience.  Please retry any failed 
>> downloads that you believe should have worked.
>>
>> Thanks
>> Mike Brown  (filling in for Don O'Malley)
>> -- 
>> Oracle <http://www.oracle.com>
>> Michael Brown | Principal Product Strategy Manager
>> Phone/Fax: +1.858.526.9136 <tel:+18585269136> | Mobile: 
>> +1.858.248.7473 <tel:+18582487473>
>> Oracle - Proactive Support Center, Knowledge Management
>> 9515 Towne Centre Dr | San Diego, California 92121, USA
>> Green Oracle <http://www.oracle.com/commitment> Oracle is committed 
>> to developing practices and products that help protect the environment
>

-- 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
          Diana Mayer Orrick, System Administrator
  Information Technology Services, Florida State University
        Contact:   orrick at fsu.edu   --   (850) 645-8009
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~