[pca] Download server issue fixed

Diana Orrick orrick at fsu.edu
Mon Dec 13 20:25:06 CET 2010


Hello Mike,

I'm still having issues, getting ERROR: 403: Service Error
on a simple download attempt using PCA for patch 119254

When I look at "settings" & "manage users" the display
appears to have myself, orrick at fsu.edu and my cohort
tkitterman at fsu.edu associated with an expired Support
Identifier 17029740 instead of the correct one 17049317.
I have tried to change this without having it 'stick'.

Can you help me determine why I'm still getting the 403 ERROR?

thanks for any help!



On 12/13/2010 1:55 PM, Mike Brown wrote:
> Please note there was an issue with the new download server this 
> morning where correctly entitled downloads were being incorrectly 
> rejected.  Apologies for any inconvenience.  Please retry any failed 
> downloads that you believe should have worked.
>
> Thanks
> Mike Brown  (filling in for Don O'Malley)
> -- 
> Oracle <http://www.oracle.com>
> Michael Brown | Principal Product Strategy Manager
> Phone/Fax: +1.858.526.9136 <tel:+18585269136> | Mobile: 
> +1.858.248.7473 <tel:+18582487473>
> Oracle - Proactive Support Center, Knowledge Management
> 9515 Towne Centre Dr | San Diego, California 92121, USA
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> developing practices and products that help protect the environment

-- 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
          Diana Mayer Orrick, System Administrator
  Information Technology Services, Florida State University
        Contact:   orrick at fsu.edu   --   (850) 645-8009
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




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