[pca] 403 Service Error

[Martin Paul]

Nishimura, Scott L (IT Solutions) wrote:
> I'm running PCA for the first time in a few months [20101221-01].  I'm now getting "403 Service Error" when trying to download any patch.

As you say "in a few months" - have you ever used it after the switch to the new 
Oracle servers? Just to be sure - you have replaced your Sun Online Account with 
a MOS account, right?

> I can download the README with wget but not the patch itself.

That's strange. So your proxy shouldn't be the problem either. Do you have a 
firewall which limits outgoing connections? If so, add exceptions for:

   getupdates.oracle.com
   a248.e.akamai.net
   login.oracle.com
   support.oracle.com

The last two are probably required for --supplevel only. If you have the chance 
to run PCA on a system which has a direct connection to the Internet, try it 
there to ensure that MOS authentication is fine.

Often "403: Service Error" is just a temporary failure, which might not be seen 
by every user. If nothing helps, wait for 24 hours and then try again.

Martin.