[pca] 502 Proxy Errors when using pca

Neil Houston neil.a.houston at gmail.com
Tue Jan 25 11:04:24 CET 2011


Works for me:

neil at ray2:~$ ./pca -a -d 118668-29
Using /var/tmp/patchdiag.xref from Jan/24/11
Host: ray2 (SunOS 5.10/Generic_144489-02/i386/i86pc)
List: 118668-29 (1/0)

Patch  IR   CR RSB Age Synopsis
------ -- - -- --- ---
-------------------------------------------------------
118668 28 < 29 RS-  41 JavaSE 5.0_x86: update 27 patch (equivalent to JDK
5.0u27)

Looking for 118668-29 (1/1)
Trying Oracle

Please enter My Oracle Support Account User: XXXXX
Please enter My Oracle Support Account Password: XXXXX

Trying https://getupdates.oracle.com/ (1/1)
Done
------------------------------------------------------------------------------
Download Summary: 1 total, 1 successful, 0 skipped, 0 failed

Whereas it did appear to be failing yesterday.



On 25 January 2011 10:38, Martin Paul <martin at par.univie.ac.at> wrote:

> Hi,
>
>
> Alasdair Lumsden wrote:
>
>> This morning I registered for My Oracle Support, and had our Solaris 10
>> support entitlement added to the account.
>>
>> I'm able to download patches fine via My Oracle Support, however when
>> using an updated PCA, I mostly get 502 Proxy Errors (But sometimes it works
>> - on a run against 123 patches I got maybe 5 or so).
>>
>
> I haven't seen "502 Proxy Error" yet, but the fact that you can download a
> very small set of patches points at problems with authentication and support
> entitlements. The 5 patches you got might be those which are available
> freely. It also tells us that this is not a problem with wget, local web
> proxies etc.
>
> Can you try to run this command:
>
>  pca --supplevel
>
> You should see "OS" and "PUB" listed there. Then show us debug output from
> a sample failing patch download:
>
>  pca --debug --download 119060-56
>
> One possible reason for the failing download could be that it might Oracle
> take some time to allow automatic patch downloads after entering support
> contract data. ISTR that it was about 24 hours with Sun.
>
>
>  I asked someone in #solaris on IRC who uses PCA and has a My Oracle
>> Support contract to try this, and they had exactly the same issue.
>>
>
> Another possible reason could be a temporary problem with the MOS server,
> especially if two users see the same error at the same time. Any changes
> when you re-try today?
>
> Martin.
>
>
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