[pca] 502 Proxy Errors when using pca

[Martin Paul]

Hi,

Alasdair Lumsden wrote:
> This morning I registered for My Oracle Support, and had our Solaris 10 
> support entitlement added to the account.
> 
> I'm able to download patches fine via My Oracle Support, however when 
> using an updated PCA, I mostly get 502 Proxy Errors (But sometimes it 
> works - on a run against 123 patches I got maybe 5 or so).

I haven't seen "502 Proxy Error" yet, but the fact that you can download a very 
small set of patches points at problems with authentication and support 
entitlements. The 5 patches you got might be those which are available freely. 
It also tells us that this is not a problem with wget, local web proxies etc.

Can you try to run this command:

   pca --supplevel

You should see "OS" and "PUB" listed there. Then show us debug output from a 
sample failing patch download:

   pca --debug --download 119060-56

One possible reason for the failing download could be that it might Oracle take 
some time to allow automatic patch downloads after entering support contract 
data. ISTR that it was about 24 hours with Sun.

> I asked someone in #solaris on IRC who uses PCA and has a My Oracle 
> Support contract to try this, and they had exactly the same issue.

Another possible reason could be a temporary problem with the MOS server, 
especially if two users see the same error at the same time. Any changes when 
you re-try today?

Martin.