[pca] support contract expired, need to renew/buy new, where?

[John Horne]

On Mon, 2010-05-10 at 17:00 -0700, Don Jackson wrote:
>
> Hope nobody else has a contract expire until this gets resolved….
> 
Hi,

Our contract (covering 3 servers) expired last autumn, but it has taken
till March (or was it April) this year until they renewed it. We have
had Sun contracts for over a decade, but this time they were absolutely
hopeless. Numerous phone calls and emails didn't seem to make any
difference, neither did trying to escalate the problem! We had no patch
access for months.



John.

-- 
John Horne, University of Plymouth, UK
Tel: +44 (0)1752 587287    Fax: +44 (0)1752 587001