[pca] Patch 142901-05: installation woes

[Scott A. Severtson]

Good news, everyone! We've been assigned to a new support engineer 
(after much complaining), who states:

 > We do support PCA as a patching tool, by the way.

We may get to the bottom of this yet... We reverted our environments, 
and are  running a completely unpatched 10u8 for now.

We also have provided Sun Managed Services with a list of 104 patches 
we'd like them to apply *by hand* to our test environment, per our 
contract. Strange how PCA is suddenly a supported tool after sending the 
patch list :)

I'll continue providing occasional updates as this progresses, assuming 
you're not all bored yet. Thanks for the support and advice...

--Scott



On 03/09/2010 07:02 PM, Paul B. Henson wrote:
> On Tue, 9 Mar 2010, Scott A. Severtson wrote:
>
>    
>>> 3) revert to a point before PCA was used and return to the current patch
>>> levels without it. If the issue persists we can begin developing a fix as
>>> mentioned above so you can revert once more and then apply the fix.
>>>        
> Yah, I woulda picked option 3, but skipped the "backout patches and reapply
> by hand" part ;). Other than possible pca invocations in your shell history
> file, I can't think of any possible forensic evidence proving patchadd was
> called by pca as opposed to run by hand from a shell prompt.
>
> That's just pitiful support.
>
>
>    
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