[pca] Support Levels

[Rajiv Gunja]

Thanks Martin, it works perfectly. I used to get 403 - you are not
authorised errors until yesterday and now I am able to download patches
without errors.
-GGR

<root at agni100> pca --supplevel

Determining MOS Support Levels



SW: Existing Oracle software and Sun middleware

OS: Solaris patches and updates

PUB: Oracle Open Office/StarOffice and patch utilities

FMW: Firmware, drivers, bios, system controller software, ALOM/ILOM,
diagnostics


--
Rajiv G Gunja
Blog: http://ossrocks.blogspot.com


On Mon, Dec 20, 2010 at 05:52, Martin Paul <martin at par.univie.ac.at> wrote:

> Recently Mike Brown provided a document ID (1269292.1, available on My
> Oracle Support) which explains the correlation between Support Contracts,
> Support Levels and Patches.
>
> In short, a certain Support Level is required to access any patch. A
> certain type of Support Contract includes one or more Support Levels. Only
> if these match, one is allowed to download a patch. This explains some
> effects seen recently, e.g. Sun Studio Patches (require Support Level
> "Software") not being available for customers with a "Premier Support for
> Operating Systems" (Support Level "Operating System", formerly known as
> "Basic Solaris Subscription" or similar).
>
> In the current development release of PCA (20101220-01) I added two things:
>
> (1) A new command line option "--supplevel", which contacts My Oracle
> Support and shows the Support Levels of a given MOS Account. Example:
>
>  $ pca --user user at domain.org --passwd secret --supplevel
>  Determining MOS Support Levels
>
>  OS: Solaris patches and updates
>  PUB: Oracle Open Office/StarOffice and patch utilities
>  $
>
> (2) A new section called SUPPORT LEVELS in PCA's documentation which
> explains the concept and which includes a table of possible Support Levels
> and Support Contract Coverage. See "pca --man" or:
>
>  http://www.par.univie.ac.at/solaris/pca/usaged.html#support_levels
>
> Much of the information has been taken from the above mentioned Knowledge
> Article.
>
> PCA will still not be able to tell you which patches are accessible when
> using a certain MOS Account without actually trying to download it. For that
> to work, Oracle would have to include a new column in patchdiag.xref,
> specifying the required Support Level to download a patch.
>
> Martin.
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://lists.univie.ac.at/mailman/private/pca/attachments/20101220/4dfdf3e0/attachment.html