[pca] getupdates.oracle.com is not ready for prime time

Thomas Gouverneur tgo at ians.be
Fri Dec 17 15:54:51 CET 2010


Looks like also that you're not alone... Every SUN customer here in Belgium has
experienced the same issue during days... Hope that they will fix everything out quickly,



Thomas


On Thu, 16 Dec 2010 21:48:00 -0500 (EST)
Dennis Clarke <dclarke at blastwave.org> wrote:

> 
> Despite having a support contract on a given Sun server I am told
> repeatedly that simple things are "403 You are not entitled to retrieve
> this content" and that is totally wrong.
> 
> Things like :
> 
> # cat patch_report_missing
> Using /root/pca_data/xref/patchdiag.xref from Dec/16/10
> Host: ganymede (SunOS 5.10/Generic_144489-04/i386/i86pc)
> List: missing (23/215)
> 
> Patch  IR   CR RSB Age Synopsis
> ------ -- - -- --- ---
> -------------------------------------------------------
> 119255 77 < 78 RS-  14 SunOS 5.10_x86: Install and Patch Utilities Patch
> 118668 28 < 29 RS-   2 JavaSE 5.0_x86: update 27 patch (equivalent to JDK
> 5.0u27)
> 118669 28 < 29 RS-   2 JavaSE 5.0_x86: update 27 patch (equivalent to JDK
> 5.0u27), 64bit
> 119253 33 < 34 RS-  18 SunOS 5.10_x86: System Administration Applications
> Patch
> .
> .
> .
> 
> 
> In my mind Oracle is in breech of contract but I can give them a few days
> to sort themselves out. However, they have had months. I simply expect
> that when I pay for a service that it actually works. This software update
> service has been broken off and on all year long and that includes the
> purchase process. With Oracle at the helm it is still broken.
> 
> In my mind there is no "community". I am a just a customer.
> 
> -- 
> Dennis
> 
> 


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