[pca] many patches not downloadable: ERROR 403: You are not entitled to retrieve this content

[Frank Langelage]

Martin Paul wrote:
> Frank,
>
>> Looking for 142539-01 (22/22)
>> ...
>> 22:43:01 ERROR 403: You are not entitled to retrieve this content..
>
> I can download the patch when using my SOA which is connected to a 
> support contract. When using another SOA without support, I get:
>
>   09:38:56 ERROR 403: Forbidden.
>
> For whatever reasons, getupdates2.sun.com believes that you are not 
> allowed to download the patch. Before Don jumps in, the usual questions:
>
> Has patch download with pca/wget using this Sun Online Account worked 
> in the past?
Yes, it worked for a long time in the past. During the upgrade of Sun's 
patch infrastructure there where some problems.
And a few weeks ago I recognized, that no support contract was assigned 
with my SOA. After re enabling this, it worked again.
Some times, the patches where not picked up with the first or second 
try, but running pca in a loop got all patches after some time.
For some days now I'm seeing the problem described, but as I said the 
support contract is still alive and assigned in my profile.
>
> Have you (or a colleague) made any changes to this SOA recently, like 
> adding or modifying contract details, etc.?
>
>> Using Sun's updatemanager I can download and install the Patch
>
> The update manager, the sunsolve web interface and wget all seem to 
> use different internal interfaces to check for patch entitlements, 
> judging from how often users state that a patch download works one way 
> but not the other ..
>
> Martin.
>
>