[pca] Failed (no Sun Online Account data)
Wei.Gao at dot.gov
Wei.Gao at dot.gov
Wed Nov 11 00:24:58 CET 2009
Hello Don
Thanks for your inputs. I think I've found the problem but don't know
the solution yet. I did a "pca -d 120068-02" to download 120068-02 (a
public patch), it failed. See below. Then I tried "pca -a -d
120068-02" and manually entered my account name and password, it
downloaded the patch successfully.
I double-checked and I know for sure that I specified the correct
account name and password in /etc/pca-proxy.conf on my proxy server.
Doesn't pca go to Proxy Server's /etc/pca-proxy.conf to get Sun Online
Account info? I specify the correct account info in
/etc/pca-proxy.conf, how come patch download failed? How come it works
when I use pca -a and enter my account authentication manually?
[root at server1]$ pca -d 120068-02
Using /var/tmp/pca_client_patch_dir/patchdiag.xref from Nov/09/09
Host: server1 (SunOS 5.10/Generic_137138-09/i386/i86pc)
List: 120068-02 (1/993)
Patch IR CR RSB Age Synopsis
------ -- - -- --- ---
-----------------------------------------------------
120068 -- < 03 -S- 993 Obsoleted by: 125418-01 SunOS 5.10: in.telnetd
patch
Looking for 120068-02 (1/1)
Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
Failed
Failed (no Sun Online Account data)
Failed (patch not found)
------------------------------------------------------------------------
----
Download Summary: 1 total, 0 successful, 0 skipped, 1 failed
[root at server1]$ pca -a -d 120068-02
Using /var/tmp/pca_client_patch_dir/patchdiag.xref from Nov/09/09
Host: server1 (SunOS 5.10/Generic_137138-09/i386/i86pc)
List: 120068-02 (1/993)
Patch IR CR RSB Age Synopsis
------ -- - -- --- ---
-----------------------------------------------------
120068 -- < 03 -S- 993 Obsoleted by: 125418-01 SunOS 5.10: in.telnetd
patch
Looking for 120068-02 (1/1)
Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
Failed
Please enter Sun Online Account User: account
Please enter Sun Online Account Password: password
Trying https://sunsolve.sun.com/ (1/5)
Done
------------------------------------------------------------------------
----
Download Summary: 1 total, 1 successful, 0 skipped, 0 failed
-----Original Message-----
From: pca-bounces at lists.univie.ac.at
[mailto:pca-bounces at lists.univie.ac.at] On Behalf Of Don O'Malley
Sent: Tuesday, November 10, 2009 6:53 AM
To: PCA (Patch Check Advanced) Discussion
Subject: Re: [pca] Failed (no Sun Online Account data)
Hi Wei,
This looks like a problem with the Sun Online Account information that
you are providing to pca.
Are you using a pca configuration file (/etc/pca.conf or similar)?
If so, can you double check the SOA username/passwd that you have
provided in it is correct.
Have you recently associated a contract to your SOA account?
If so, there may be a delay of up to 48 hours before automated patch
downloads will work for you (though the error you are seeing does not
indicate that this is the case).
I would suggest that you try a wget download of a patch directly
initially to confirm that this is working and then see if you can
download the same patch via pca.
Details of how to download a patch via wget are available at
http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1.
(I suggest you try download 120068-02 (a public patch) and 140778-01 (a
patch requiring a contract).)
Please include output of any failed wget download attempts with your
reply.
Best,
-Don
Wei.Gao at dot.gov wrote:
> I am able to download both of the following two patches manually from
sunsolve, but both failed when download them via pca. Why does it say
patch not found? I mean I can find them on sunsolve and am able to
download them manually. Thanks for your help.
>
>
------------------------------------------------------------------------
------
> Looking for 119247-36 (8/82)
> Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
> /usr/sfw/bin/wget
"http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36" --timeout 3600
-O /var/tmp/pca_client_patch_dir/119247-36.tmp
> --23:30:43-- http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36
> => `/var/tmp/pca_client_patch_dir/119247-36.tmp'
> Connecting to 10.22.44.47:2020... connected.
> HTTP request sent, awaiting response... 500 119247-36 not found
> 23:31:44 ERROR 500: 119247-36 not found.
> Failed
> Failed (no Sun Online Account data)
> Failed (patch not found)
>
>
------------------------------------------------------------------------
------
> 119281 17 < 21 -S- 34 CDE 1.6_x86: Runtime library patch for Solaris
10
> Looking for 119281-21 (9/82)
> Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
> /usr/sfw/bin/wget
"http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21" --timeout 3600
-O /var/tmp/pca_client_patch_dir/119281-21.tmp
> --23:31:44-- http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21
> => `/var/tmp/pca_client_patch_dir/119281-21.tmp'
> Connecting to 10.22.44.47:2020... connected.
> HTTP request sent, awaiting response... 500 119281-21 not found
> 23:32:32 ERROR 500: 119281-21 not found.
> Failed
> Failed (no Sun Online Account data)
> Failed (patch not found)
>
>
> ________________________________
>
> From: pca-bounces at lists.univie.ac.at on behalf of Asif Iqbal
> Sent: Mon 11/9/2009 11:13 PM
> To: PCA (Patch Check Advanced) Discussion
> Subject: Re: [pca] Failed (no Sun Online Account data)
>
>
>
>
> On Mon, Nov 9, 2009 at 10:57 PM, <Wei.Gao at dot.gov> wrote:
>
>
> Yes. I was able to download those failed patches manually from
sunsolve.
>
>
>
>
> could be something wrong with your proxy. it should not say no sun
online account.
>
> you may want to post a verbose output for more help
>
>
>
> ________________________________
>
> From: pca-bounces at lists.univie.ac.at on behalf of Asif Iqbal
> Sent: Mon 11/9/2009 10:42 PM
>
> To: PCA (Patch Check Advanced) Discussion
> Subject: Re: [pca] Failed (no Sun Online Account data)
>
>
>
> On Mon, Nov 9, 2009 at 5:39 PM, <Wei.Gao at dot.gov> wrote:
>
>
> Thanks Derek for your response. My Sun account has a
valid support
> contract and I should be entitled to all the patches. I
tried pca -a
> and got the same error message. I just don't understand
why 10 patches
> were downloaded successfully but 72 failed. Does anybody
else have the
> same problem? How do find out what's wrong here?
>
>
>
>
> can you download any of those failed patch manually from
sunsolve?
>
>
>
>
>
>
> -----Original Message-----
> From: pca-bounces at lists.univie.ac.at
> [mailto:pca-bounces at lists.univie.ac.at] On Behalf Of
Derek Terveer
> Sent: Friday, November 06, 2009 4:57 PM
> To: PCA (Patch Check Advanced) Discussion
> Subject: Re: [pca] Failed (no Sun Online Account data)
>
> Probably 10 were public patches and 72 required the
account. Try
> running pca with -a to prompt you for your account
login/password.
>
> derek
>
> On Fri, Nov 06, 2009 at 04:55:28PM -0500, Wei.Gao at dot.gov
wrote:
> > I haven't used pca for 4-5 months. Today I updated pca
and ran "pca
> -d
> > missingrs" to download the patches for my Solaris 10
x86 system. 72
> out
> > of 82 patches failed to download (Failed (no Sun Online
Account data).
> > Please see below. My Sun Solve account has valid
contracts that
> entitle
> > me to all Solaris patches. I am not sure why 10 of
these patches were
> > successfully downloaded but 72 failed. Does anyone
else have the same
> > issue? Please advise. Thank you.
> >
> >
> >
> > Wei
> >
> >
> >
> >
>
------------------------------------------------------------------------
> > ------
> >
> > 139100 01 < 02 RS- 199 SunOS 5.10_x86: gtar patch
> >
> >
> >
> > Looking for 139100-02 (48/82)
> >
> > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
> >
> > Done
> >
> >
>
------------------------------------------------------------------------
> > ------
> >
> > 140797 -- < 01 R-- 184 SunOS 5.10_x86: umountall patch
> >
> >
> >
> > Looking for 140797-01 (49/82)
> >
> > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
> >
> > Failed
> >
> > Failed (no Sun Online Account data)
> >
> > Failed (patch not found)
> >
> >
>
------------------------------------------------------------------------
> > ------
> >
> > 142530 -- < 01 RS- 14 SunOS 5.10_x86: uptime w
utmp_update whodo
> patch
> >
> >
> >
> > Looking for 142530-01 (82/82)
> >
> > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
> >
> > Failed
> >
> > Failed (no Sun Online Account data)
> >
> > Failed (patch not found)
> >
> > ..................
> >
> > ..................
> >
> > ..................
> >
> >
>
------------------------------------------------------------------------
> > ------
> >
> > Download Summary: 82 total, 10 successful, 0 skipped,
72 failed
> >
> >
> >
>
> --
> Een goed begin is het halve werk!
>
> Derek Terveer
> Sun Microsystems (JAVA), Unix Administrator
> <derek.terveer at sun.com> 651-554-1504 x54404
>
>
>
>
>
>
>
> --
> Asif Iqbal
>
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu <http://pgp.mit.edu/>
<http://pgp.mit.edu/>
>
> A: Because it messes up the order in which people normally read
text.
> Q: Why is top-posting such a bad thing?
>
>
>
>
>
>
>
>
>
>
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