[pca] Failed (no Sun Online Account data)
Ben Taylor
bentaylor.solx86 at gmail.com
Tue Nov 10 16:34:08 CET 2009
I've been doing wget downloads for months. Every so often, they stop working
and I have to resort to downloading from SunSolve. Fortunately, with your voice
around, I have come to expect the irregular "update account" dance that has
to be done so I can continue to use PCA.
Thanks,
Ben
On Tue, Nov 10, 2009 at 3:29 PM, Don O'Malley <Don.Omalley at sun.com> wrote:
> Hi Ben,
>
> For wget downloads there is a once off SLA that you need to agree to once.
>
> This is the section "Step 5 - Register for patch download automation" at the
> bottom of the "Update Account" page
> (http://sunsolve.sun.com/edit-user-form.do) you'll see linked on the top
> right of the page when logged into SunSolve.
> (See the "Prerequisites for using wget" section of
> http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1 also.)
>
> There have been some very isolated download issues earlier this morning
> resulting in "ERROR 403: Service Error" responses from getupdates2.sun.com,
> so you may have hit them.
>
> Best,
> -Don
>
> Ben Taylor wrote:
>
> I was unable to download a specific patch this morning.
>
> Went to sunsolve, tried to download it, got a new "agreement", agreed,
> it downloaded.
>
> Once that happened, I was able to download with pca the same patch from my
> normal system.
>
> Kind of annoying.
>
>
> On Tue, Nov 10, 2009 at 11:53 AM, Don O'Malley <Don.Omalley at sun.com> wrote:
>
>
> Hi Wei,
>
> This looks like a problem with the Sun Online Account information that you
> are providing to pca.
>
> Are you using a pca configuration file (/etc/pca.conf or similar)?
> If so, can you double check the SOA username/passwd that you have provided
> in it is correct.
>
> Have you recently associated a contract to your SOA account?
> If so, there may be a delay of up to 48 hours before automated patch
> downloads will work for you (though the error you are seeing does not
> indicate that this is the case).
>
> I would suggest that you try a wget download of a patch directly initially
> to confirm that this is working and then see if you can download the same
> patch via pca.
> Details of how to download a patch via wget are available at
> http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1.
> (I suggest you try download 120068-02 (a public patch) and 140778-01 (a
> patch requiring a contract).)
>
> Please include output of any failed wget download attempts with your reply.
>
> Best,
> -Don
>
>
>
> Wei.Gao at dot.gov wrote:
>
>
> I am able to download both of the following two patches manually from
> sunsolve, but both failed when download them via pca. Why does it say patch
> not found? I mean I can find them on sunsolve and am able to download them
> manually. Thanks for your help.
>
> ------------------------------------------------------------------------------
> Looking for 119247-36 (8/82)
> Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
> /usr/sfw/bin/wget
> "http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36" --timeout 3600 -O
> /var/tmp/pca_client_patch_dir/119247-36.tmp
> --23:30:43-- http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36
> => `/var/tmp/pca_client_patch_dir/119247-36.tmp'
> Connecting to 10.22.44.47:2020... connected.
> HTTP request sent, awaiting response... 500 119247-36 not found
> 23:31:44 ERROR 500: 119247-36 not found.
> Failed
> Failed (no Sun Online Account data)
> Failed (patch not found)
>
>
> ------------------------------------------------------------------------------
> 119281 17 < 21 -S- 34 CDE 1.6_x86: Runtime library patch for Solaris 10
> Looking for 119281-21 (9/82)
> Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
> /usr/sfw/bin/wget
> "http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21" --timeout 3600 -O
> /var/tmp/pca_client_patch_dir/119281-21.tmp
> --23:31:44-- http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21
> => `/var/tmp/pca_client_patch_dir/119281-21.tmp'
> Connecting to 10.22.44.47:2020... connected.
> HTTP request sent, awaiting response... 500 119281-21 not found
> 23:32:32 ERROR 500: 119281-21 not found.
> Failed
> Failed (no Sun Online Account data)
> Failed (patch not found)
>
>
> ________________________________
>
> From: pca-bounces at lists.univie.ac.at on behalf of Asif Iqbal
> Sent: Mon 11/9/2009 11:13 PM
> To: PCA (Patch Check Advanced) Discussion
> Subject: Re: [pca] Failed (no Sun Online Account data)
>
>
>
>
> On Mon, Nov 9, 2009 at 10:57 PM, <Wei.Gao at dot.gov> wrote:
>
>
> Yes. I was able to download those failed patches manually from
> sunsolve.
>
>
>
>
> could be something wrong with your proxy. it should not say no sun online
> account.
>
> you may want to post a verbose output for more help
>
>
> ________________________________
>
> From: pca-bounces at lists.univie.ac.at on behalf of Asif Iqbal
> Sent: Mon 11/9/2009 10:42 PM
>
> To: PCA (Patch Check Advanced) Discussion
> Subject: Re: [pca] Failed (no Sun Online Account data)
>
>
>
> On Mon, Nov 9, 2009 at 5:39 PM, <Wei.Gao at dot.gov> wrote:
>
>
> Thanks Derek for your response. My Sun account has a valid
> support
> contract and I should be entitled to all the patches. I
> tried pca -a
> and got the same error message. I just don't understand why
> 10 patches
> were downloaded successfully but 72 failed. Does anybody
> else have the
> same problem? How do find out what's wrong here?
>
>
>
>
> can you download any of those failed patch manually from sunsolve?
>
>
>
>
>
>
> -----Original Message-----
> From: pca-bounces at lists.univie.ac.at
> [mailto:pca-bounces at lists.univie.ac.at] On Behalf Of Derek
> Terveer
> Sent: Friday, November 06, 2009 4:57 PM
> To: PCA (Patch Check Advanced) Discussion
> Subject: Re: [pca] Failed (no Sun Online Account data)
>
> Probably 10 were public patches and 72 required the account.
> Try
> running pca with -a to prompt you for your account
> login/password.
>
> derek
>
> On Fri, Nov 06, 2009 at 04:55:28PM -0500, Wei.Gao at dot.gov
> wrote:
> > I haven't used pca for 4-5 months. Today I updated pca
> and ran "pca
> -d
> > missingrs" to download the patches for my Solaris 10 x86
> system. 72
> out
> > of 82 patches failed to download (Failed (no Sun Online
> Account data).
> > Please see below. My Sun Solve account has valid
> contracts that
> entitle
> > me to all Solaris patches. I am not sure why 10 of these
> patches were
> > successfully downloaded but 72 failed. Does anyone else
> have the same
> > issue? Please advise. Thank you.
> >
> >
> >
> > Wei
> >
> >
> >
> >
>
> ------------------------------------------------------------------------
> > ------
> >
> > 139100 01 < 02 RS- 199 SunOS 5.10_x86: gtar patch
> >
> >
> >
> > Looking for 139100-02 (48/82)
> >
> > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
> >
> > Done
> >
> >
>
> ------------------------------------------------------------------------
> > ------
> >
> > 140797 -- < 01 R-- 184 SunOS 5.10_x86: umountall patch
> >
> >
> >
> > Looking for 140797-01 (49/82)
> >
> > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
> >
> > Failed
> >
> > Failed (no Sun Online Account data)
> >
> > Failed (patch not found)
> >
> >
>
> ------------------------------------------------------------------------
> > ------
> >
> > 142530 -- < 01 RS- 14 SunOS 5.10_x86: uptime w
> utmp_update whodo
> patch
> >
> >
> >
> > Looking for 142530-01 (82/82)
> >
> > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
> >
> > Failed
> >
> > Failed (no Sun Online Account data)
> >
> > Failed (patch not found)
> >
> > ..................
> >
> > ..................
> >
> > ..................
> >
> >
>
> ------------------------------------------------------------------------
> > ------
> >
> > Download Summary: 82 total, 10 successful, 0 skipped, 72
> failed
> >
> >
> >
>
> --
> Een goed begin is het halve werk!
>
> Derek Terveer
> Sun Microsystems (JAVA), Unix Administrator
> <derek.terveer at sun.com> 651-554-1504 x54404
>
>
>
>
>
>
>
> --
> Asif Iqbal
>
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu <http://pgp.mit.edu/>
> <http://pgp.mit.edu/>
>
> A: Because it messes up the order in which people normally read
> text.
> Q: Why is top-posting such a bad thing?
>
>
>
>
>
>
>
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>
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