[pca] PCA not finding patches even with an account tied to a contract.

[Jeff Wieland]

They are working now -- Thanks!

Jeff Wieland wrote:
> Solaris 10 patches are working now.  There are two Solaris 8 patches,
> 111335-34 and 139522-01, that I cannot download with either pca or
> the SunSolve web site.  The error that I get on SunSolve is "This
> download is only available to users with a valid Sun Service Plan
> associated to their SunSolve user account", and yes, we do have a
> valid plan.
> 
> Don O'Malley wrote:
>> Hi,
>>
>> This problem should be fixed now.
>>
>> Let me know if you are still seeing issues.
>>
>> Best,
>> -Don
>>
>> Don O'Malley wrote:
>>> Hi All,
>>>
>>> Just to give all you an update.
>>>
>>> The problem in SunSolve has been identified and a fix is being tested 
>>> at the moment.
>>>
>>> It should be fixed soon...
>>>
>>> Best,
>>> -Don
>>>
>>> Rajiv Gunja wrote:
>>>> We got in touch with our SUN account manager and here is what we got 
>>>> back:
>>>>
>>>> - SUN changed to a new 'tool' and they are aware of the problem and 
>>>> working on getting it fixed.
>>>>
>>>> Hope this helps.
>>>>
>>>> -GGR
>>>>
>>>> -- 
>>>> Rajiv G Gunja
>>>> Blog: http://ossrocks.blogspot.com
>>>>
>>>>
>>>> 2009/2/27 Don O'Malley <Don.Omalley at sun.com 
>>>> <mailto:Don.Omalley at sun.com>>
>>>>
>>>>     Hi All,
>>>>
>>>>     I'm following up with some of the SunSolve people on this.
>>>>
>>>>     I am seeing the same problem.
>>>>
>>>>     Apologies for the inconvenience this is obviously causing.
>>>>     I hope to have it resolved asap and will keep you posted as I get
>>>>     more information on the problem.
>>>>
>>>>     Best,
>>>>     -Don
>>>>
>>>>
>>>>     BABAULT.Daniel wrote:
>>>>>     I couldn't download patch with Pca and within Sunsolve. My 
>>>>> Contract is good till 2012, Sun tell me everything is OK, but it 
>>>>> doesn't work.
>>>>>
>>>>>     Have to wait they found the problem
>>>>>
>>>>>     D at niel
>>>>>
>>>>>     -----Message d'origine-----
>>>>>     De : pca-bounces at lists.univie.ac.at 
>>>>> <mailto:pca-bounces at lists.univie.ac.at> 
>>>>> [mailto:pca-bounces at lists.univie.ac.at] De la part de Jan Holzhueter
>>>>>     Envoyé : vendredi 27 février 2009 10:32
>>>>>     À : PCA (Patch Check Advanced) Discussion
>>>>>     Objet : Re: [pca] PCA not finding patches even with an account 
>>>>> tied to a contract.
>>>>>
>>>>>     Martin Paul schrieb:
>>>>>
>>>>>      
>>>>>>       Connecting to sunsolve.sun.com 
>>>>>> <http://sunsolve.sun.com>|192.18.108.40|:443... connected.
>>>>>>       HTTP request sent, awaiting response... 403 Forbidden
>>>>>>       09:30:55 ERROR 403: Forbidden.
>>>>>>
>>>>>>     then SunSolve does not see that your login is connected to a 
>>>>>> contract.
>>>>>>
>>>>>>     I'm afraid that you will have to try to get Sun to fix this, 
>>>>>> then.
>>>>>>
>>>>>>     Martin.
>>>>>>         
>>>>>     Just run into the same problem. But for me I just can't get old 
>>>>> patches
>>>>>     like 118825-01. But I can't get them form the webpage either :(
>>>>>     I can download never Patches though e.g. 140781-01
>>>>>
>>>>>
>>>>>     Jan
>>>>>
>>>>>
>>>>>       
>>>>
>>>>
> 
> 


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           Jeff Wieland            |         Purdue University
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