[pca] PCA not finding patches even with an account tied to a contract.

[Jeff Wieland]

Solaris 10 patches are working now.  There are two Solaris 8 patches,
111335-34 and 139522-01, that I cannot download with either pca or
the SunSolve web site.  The error that I get on SunSolve is "This
download is only available to users with a valid Sun Service Plan
associated to their SunSolve user account", and yes, we do have a
valid plan.

Don O'Malley wrote:
> Hi,
> 
> This problem should be fixed now.
> 
> Let me know if you are still seeing issues.
> 
> Best,
> -Don
> 
> Don O'Malley wrote:
>> Hi All,
>>
>> Just to give all you an update.
>>
>> The problem in SunSolve has been identified and a fix is being tested 
>> at the moment.
>>
>> It should be fixed soon...
>>
>> Best,
>> -Don
>>
>> Rajiv Gunja wrote:
>>> We got in touch with our SUN account manager and here is what we got 
>>> back:
>>>
>>> - SUN changed to a new 'tool' and they are aware of the problem and 
>>> working on getting it fixed.
>>>
>>> Hope this helps.
>>>
>>> -GGR
>>>
>>> --
>>> Rajiv G Gunja
>>> Blog: http://ossrocks.blogspot.com
>>>
>>>
>>> 2009/2/27 Don O'Malley <Don.Omalley at sun.com <mailto:Don.Omalley at sun.com>>
>>>
>>>     Hi All,
>>>
>>>     I'm following up with some of the SunSolve people on this.
>>>
>>>     I am seeing the same problem.
>>>
>>>     Apologies for the inconvenience this is obviously causing.
>>>     I hope to have it resolved asap and will keep you posted as I get
>>>     more information on the problem.
>>>
>>>     Best,
>>>     -Don
>>>
>>>
>>>     BABAULT.Daniel wrote:
>>>>     I couldn't download patch with Pca and within Sunsolve. My Contract is good till 2012, Sun tell me everything is OK, but it doesn't work.
>>>>
>>>>     Have to wait they found the problem
>>>>
>>>>     D at niel
>>>>
>>>>     -----Message d'origine-----
>>>>     De : pca-bounces at lists.univie.ac.at <mailto:pca-bounces at lists.univie.ac.at> [mailto:pca-bounces at lists.univie.ac.at] De la part de Jan Holzhueter
>>>>     Envoyé : vendredi 27 février 2009 10:32
>>>>     À : PCA (Patch Check Advanced) Discussion
>>>>     Objet : Re: [pca] PCA not finding patches even with an account tied to a contract.
>>>>
>>>>     Martin Paul schrieb:
>>>>
>>>>       
>>>>>       Connecting to sunsolve.sun.com <http://sunsolve.sun.com>|192.18.108.40|:443... connected.
>>>>>       HTTP request sent, awaiting response... 403 Forbidden
>>>>>       09:30:55 ERROR 403: Forbidden.
>>>>>
>>>>>     then SunSolve does not see that your login is connected to a contract.
>>>>>
>>>>>     I'm afraid that you will have to try to get Sun to fix this, then.
>>>>>
>>>>>     Martin.
>>>>>         
>>>>     Just run into the same problem. But for me I just can't get old patches
>>>>     like 118825-01. But I can't get them form the webpage either :(
>>>>     I can download never Patches though e.g. 140781-01
>>>>
>>>>
>>>>     Jan
>>>>
>>>>
>>>>       
>>>
>>>


-- 
           Jeff Wieland            |         Purdue University
    Network Systems Administrator  |        ITN&S Data Networks
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