[pca] SunSolve updated -- improved patch downloading

[David Stark]

Hi Don, List.

I had to add a new contract to my SunSolve account yesterday (the old 
one had expired), and immediately after adding it I started doing PCA 
downloads (from a different machine than the one I used to register the 
contract, but behind the same web proxy).

I can get non-contract patches through PCA OK, but not contract ones and 
it's been like that over 24 hours now. Downloading from SunSolve works 
fine (and it's blisterin' quick. Yay!).

The PCA proxy is getting:
ERROR 403: You are not entitled to retrieve this content..

Any hints on how to get this working again?

Dave

On 08/13/2009 12:06 PM, Don O'Malley wrote:
> Hi Craig,
>
> Yeah, this is good news.
>
> The new system went live on Tuesday.
> Hopefully this should see an end to the "ERROR 500" problems that pca
> users where sporadically hitting for a long time now.
>
> I have been monitoring the new service since it has gone live and it
> really does seem to be highly reliable so far.
>
> One key point to note is that there will be a delay of up to 8 hours for
> wget users after they associate a new contract with their SOA (via the
> "Edit Contract" link) on SunSolve.
> This is detailed in the Technical Instruction document for wget users -
> http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1.
> (It is however expected that the advertised 8 hour delay, should behave
> closer to a one hour delay in practice.)
>
> There is one other important point for pca users registered in the
> Members Support Center from this document:
> "For users registering or updating contracts on the Member Support
> Center, an initial wget access *must *be attempted to trigger the
> synchronization process."
>
> I believe that the new download service will make a massive difference
> to pca users with the huge reliability improvements it brings.
>
> Best,
> -Don
>
>
> Craig Bell wrote:
>> It looks as if Sun is working to address some of our concerns with
>> downloading patches:
>>
>> http://blogs.sun.com/miriamsblog/entry/sunsolve_7_3_is_live
>>
>> Amongst the touted enhancements in v7.3, they mention improved patch
>> downloading:
>>
>>
>>> Customer have been experiencing breaks in downloading of patches where
>>>
>> the back end systems have gone off line and the download was stopped.
>>
>>> This has now been addressed by using a new download service.
>>>
>>
>> There are more details in the blog post.  Thx... -cheers, CSB
>>
>>