[PLing] New book: Linguistic ethnography of a multilingual call center

[Woydack, Johanna]

Dear colleagues (with apologies for cross-posting),



I am very pleased to inform you that my book - Linguistic ethnography of a multilingual call center: London calling - has just been published by Palgrave Macmillan, details here:



https://www.palgrave.com/gp/book/9783319933221



It is an analysis of the textual trajectory of the calling script in a multilingual call center, drawing on four years of ethnographic work, which provides new perspectives on how to study the role of texts in workplaces/institutions and call centers as workplaces. I am attaching a flyer with a time-limited discount code for anyone who might be interested in purchasing it.



All the best,
Johanna



Dr Johanna Woydack
Assistant Professor
WU (Vienna University of Economics and Business)


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