[pca] SunSolve forgot about contract

Martin Paul martin at par.univie.ac.at
Fri Feb 12 09:08:13 CET 2010


This morning, all patch downloads failed with "Error 403: Forbidden". I 
logged into SunSolve, and noticed on the "Update Account" page that the 
system doesn't know about my support contract anymore:

   Current Contracts: <empty>
   Access to Premium Content: No
   Patch Entitlements: Public

I tried to add the contract number on the same page, but whatever I try, 
  the contract doesn't show up although I do not get any error or 
explanation.

Anybody else experienced a similar problem?

Martin.



More information about the pca mailing list