[pca] pca 20101216-02 reports ERROR 403: Service Error.

Mike Brown michael.c.brown at oracle.com
Sat Dec 18 21:35:29 CET 2010


If you can log into MOS, you can view any support knowledge document.  
It was only published for customers on Friday (US time).  It might have 
taken a little time to index.  I am finding it now in MOS.

Thanks
Mike

Gael Martinez said the following on 12/17/2010 6:26 PM:
> Mike,
> Can you access that document without a valid entitlement  ?  Just 
> dumping the Doc ID into Google didn't show any hit. (or via 
> www.oracle.com <http://www.oracle.com/> search feature using ALL site 
> filter while connected with a valid user)
> Regards
>
> On Fri, Dec 17, 2010 at 2:19 PM, Mike Brown 
> <michael.c.brown at oracle.com <mailto:michael.c.brown at oracle.com>> wrote:
>
>     The following knowledge article is available with this information
>     - How Patches and Updates Entitlement Works (Doc ID 1269292.1)
>
>     Mike
>
>     Martin Paul said the following on 12/17/2010 7:01 AM:
>>     Stuart F. Biggar wrote:
>>>     At about 7 AM MST (1400 GMT) OS downloads work for me but the new
>>>     Studio patch fails:
>>>
>>>     145357 01 < 02 ---   1 Oracle Solaris Studio 12.2_x86: Patch for
>>>     Compiler Common
>>>
>>>     I expect that is because I don't have a compiler support
>>>     agreement yet
>>>     even though I do have OS/machine contracts for both SPARC and x86.
>>
>>     Same here, and I think that the explanation is correct. Which
>>     reminds me of a yet unanswered question:
>>
>>     Does anybody have an idea or found a way to find out (a) which
>>     entitlements are required to download a certain patch and (b)
>>     which entitlements are connected to a certain "Support
>>     Identifier" or MOS account?
>>
>>     Martin.
>>
>
>     -- 
>     Oracle <http://www.oracle.com/>
>     Michael Brown | Principal Product Strategy Manager
>     Phone/Fax: +1.858.526.9136 <tel:+18585269136> | Mobile:
>     +1.858.248.7473 <tel:+18582487473>
>     Oracle - Proactive Support Center, Knowledge Management
>     9515 Towne Centre Dr | San Diego, California 92121, USA
>     Green Oracle <http://www.oracle.com/commitment> Oracle is
>     committed to developing practices and products that help protect
>     the environment
>
>
>
>
> -- 
> Gaël Martinez
>
>

-- 
Oracle <http://www.oracle.com>
Michael Brown | Principal Product Strategy Manager
Phone/Fax: +1.858.526.9136 <tel:+18585269136> | Mobile: +1.858.248.7473 
<tel:+18582487473>
Oracle - Proactive Support Center, Knowledge Management
9515 Towne Centre Dr | San Diego, California 92121, USA
Green Oracle <http://www.oracle.com/commitment> Oracle is committed to 
developing practices and products that help protect the environment
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