[pca] Download server issue fixed
Mike Brown
michael.c.brown at oracle.com
Mon Dec 13 21:54:29 CET 2010
Michele
Thanks for the feedback. I have passed this on to the engineering team
to investigate.
Mike
Michele Vecchiato said the following on 12/13/2010 12:26 PM:
> Il giorno lun, 13/12/2010 alle 10.55 -0800, Mike Brown ha scritto:
>> Please note there was an issue with the new download server this
>> morning where correctly entitled downloads were being incorrectly
>> rejected. Apologies for any inconvenience. Please retry any failed
>> downloads that you believe should have worked.
>>
>> Thanks
>> Mike Brown (filling in for Don O'Malley)
> Mike, thanks for the message, but IMHO there are problems on the
> balancer or other infrastructure component of front-end to the URL
> https://getupdates.oracle.com (192.18.110.9).
>
> Requests that are not routed to the Akamai's server(195.22.200.163
> a248.e.akamai.net, 195.22.200.186) failed for 403 error(You are not
> entitled to retrieve this content).
>
> I'm located on Italy and my timezone is CET. At 8 PM CET time all OK. At
> 8.30 PM CET time many patches failed.
> See examples below:
>
> root at sunlab1 # wget --progress=dot:binary --http-user=*********
> --http-passwd=*******
> "https://getupdates.oracle.com/patch_cluster/10_Recommended.zip"
> --ca-certificate=/usr/local/bin/pca -O /var/patches/10_Recommended.zip
> --2010-12-13 20:08:32--
> https://getupdates.oracle.com/patch_cluster/10_Recommended.zip
> Resolving getupdates.oracle.com... 192.18.110.9
> Connecting to getupdates.oracle.com|192.18.110.9|:443... connected.
> HTTP request sent, awaiting response... 401 Unauthorized
> Reusing existing connection to getupdates.oracle.com:443.
> HTTP request sent, awaiting response... 302 Moved Temporarily
> Location:
> https://a248.e.akamai.net/f/248/21808/15m/sun.download.akamai.com/21808/patches/patchroot/patch_cluster/10_Recommended.zip?AuthParam=1292267340_63550b5072eeed5a319f2aec6779eee4&TicketId=C1pW%2FU%2BDUlA%3D&GroupName=SWUP&FilePath=/21808/patches/patchroot/patch_cluster/10_Recommended.zip&File=10_Recommended.zip [following]
> --2010-12-13 20:08:40--
> https://a248.e.akamai.net/f/248/21808/15m/sun.download.akamai.com/21808/patches/patchroot/patch_cluster/10_Recommended.zip?AuthParam=1292267340_63550b5072eeed5a319f2aec6779eee4&TicketId=C1pW%2FU%2BDUlA%3D&GroupName=SWUP&FilePath=/21808/patches/patchroot/patch_cluster/10_Recommended.zip&File=10_Recommended.zip
> Resolving a248.e.akamai.net... 195.22.200.163, 195.22.200.186
> Connecting to a248.e.akamai.net|195.22.200.163|:443... connected.
> HTTP request sent, awaiting response... 200 OK
> Length: 2001526774 (1.9G) [application/zip]
> Saving to: `/var/patches/10_Recommended.zip'
>
> 0K ................ ................ ................ 0% 85.9K
> 6h19m
> 384K ................ ................ ................ 0% 71.3K
> 6h58m
> 768K ................ .......^C
> root at sunlab1 #
> root at sunlab1 # wget --progress=dot:binary --http-user=*******
> --http-passwd=********
> "https://getupdates.oracle.com/patch_cluster/10_Recommended.zip"
> --ca-certificate=/usr/local/bin/pca -O /var/patches/10_Recommended.zip
> --2010-12-13 20:33:42--
> https://getupdates.oracle.com/patch_cluster/10_Recommended.zip
> Resolving getupdates.oracle.com... 192.18.110.9
> Connecting to getupdates.oracle.com|192.18.110.9|:443... connected.
> HTTP request sent, awaiting response... 401 Unauthorized
> Reusing existing connection to getupdates.oracle.com:443.
> HTTP request sent, awaiting response... 403 You are not entitled to
> retrieve this content.
> 2010-12-13 20:33:45 ERROR 403: You are not entitled to retrieve this
> content..
>
>
>
> *** at 20:00 Recommend patch cluster and all patches downloaded OK ***
> *** at 20:43 and later many patches download FAILED for "Error 403: You
> are not entitled to retrieve this content." ***
>
> 119254-78 OK Downloded
> 119280-25 Failed (Error 403: You are not entitled to retrieve this
> content.)
> 119315-22 Failed (Error 403: You are not entitled to retrieve this
> content.)
> 120199-17 Failed (Error 403: You are not entitled to retrieve this
> content.)
> 125555-08 OK Downloded
> 143559-06 Failed (Error 403: You are not entitled to retrieve this
> content.)
> 144190-03 Failed (Error 403: You are not entitled to retrieve this
> content.)
> 144488-05 Failed (Error 403: You are not entitled to retrieve this
> content.)
> 146236-01 Failed (Error 403: You are not entitled to retrieve this
> content.)
> 146277-01 Failed (Error 403: You are not entitled to retrieve this
> content.)
> 146283-01 Failed (Error 403: You are not entitled to retrieve this
> content.)
>
>
> ***For 2 success download see details***:
>
> [...output truncated...]
>
> All operands are fully qualified patch IDs plus revisions
> Host: sunlab1 (SunOS 5.10/Generic_144488-04/sparc/sun4u)
> List: 125555-08 (1/0)
>
> Patch IR CR RSB Age Synopsis
> ------ -- - -- --- ---
> -------------------------------------------------------
> 125555 07< 08 R-- 4 SunOS 5.10: patch behavior patch
>
> Looking for 125555-08 (1/1)
> Trying Oracle
> Trying https://getupdates.oracle.com/ (1/2)
> Adding to /tmp/pca.359988: http-user=<user>
> Adding to /tmp/pca.359988: http-passwd==<passwd>
> /usr/sfw/bin/wget --progress=dot:binary
> "https://getupdates.oracle.com/all_unsigned/125555-08.zip"
> --ca-certificate=/usr/local/bin/pca -O /var/patches/125555-08.tmp
> --2010-12-13 20:49:58--
> https://getupdates.oracle.com/all_unsigned/125555-08.zip
> Resolving getupdates.oracle.com... 192.18.110.9
> Connecting to getupdates.oracle.com|192.18.110.9|:443... connected.
> HTTP request sent, awaiting response... 401 Unauthorized
> Reusing existing connection to getupdates.oracle.com:443.
> HTTP request sent, awaiting response... 302 Moved Temporarily
> Location:
> https://a248.e.akamai.net/f/248/21808/15m/sun.download.akamai.com/21808/patches/patchroot/all_unsigned/125555-08.zip?AuthParam=1292269881_0d3f4e627bb137ce5c31ddace96d3289&TicketId=C1pW%2FUqCUlc%3D&GroupName=SWUP&FilePath=/21808/patches/patchroot/all_unsigned/125555-08.zip&File=125555-08.zip [following]
> --2010-12-13 20:50:01--
> https://a248.e.akamai.net/f/248/21808/15m/sun.download.akamai.com/21808/patches/patchroot/all_unsigned/125555-08.zip?AuthParam=1292269881_0d3f4e627bb137ce5c31ddace96d3289&TicketId=C1pW%2FUqCUlc%3D&GroupName=SWUP&FilePath=/21808/patches/patchroot/all_unsigned/125555-08.zip&File=125555-08.zip
> Resolving a248.e.akamai.net... 195.22.200.163, 195.22.200.186
> Connecting to a248.e.akamai.net|195.22.200.163|:443... connected.
> HTTP request sent, awaiting response... 200 OK
> Length: 114437 (112K) [application/zip]
> Saving to: `/var/patches/125555-08.tmp'
>
> 0K ............. 100%
> 105K=1.1s
>
> 2010-12-13 20:50:03 (105 KB/s) - `/var/patches/125555-08.tmp' saved
> [114437/114437]
>
> Removing /tmp/pca.359988
> Done
> ------------------------------------------------------------------------------
> Download Summary: 1 total, 1 successful, 0 skipped, 0 failed
> root at sunlab1 # pca -d -V 119254-78
>
> [...output truncated...]
>
> All operands are fully qualified patch IDs plus revisions
> Host: sunlab1 (SunOS 5.10/Generic_144488-04/sparc/sun4u)
> List: 119254-78 (1/0)
>
> Patch IR CR RSB Age Synopsis
> ------ -- - -- --- ---
> -------------------------------------------------------
> 119254 78 = 78 RS- 10 SunOS 5.10: Install and Patch Utilities Patch
>
> Looking for 119254-78 (1/1)
> Trying Oracle
> Trying https://getupdates.oracle.com/ (1/2)
> Adding to /tmp/pca.609825: http-user=<user>
> Adding to /tmp/pca.609825: http-passwd==<passwd>
> /usr/sfw/bin/wget --progress=dot:binary
> "https://getupdates.oracle.com/all_unsigned/119254-78.zip"
> --ca-certificate=/usr/local/bin/pca -O /var/patches/119254-78.tmp
> --2010-12-13 20:48:23--
> https://getupdates.oracle.com/all_unsigned/119254-78.zip
> Resolving getupdates.oracle.com... 192.18.110.9
> Connecting to getupdates.oracle.com|192.18.110.9|:443... connected.
> HTTP request sent, awaiting response... 401 Unauthorized
> Reusing existing connection to getupdates.oracle.com:443.
> HTTP request sent, awaiting response... 302 Moved Temporarily
> Location:
> https://a248.e.akamai.net/f/248/21808/15m/sun.download.akamai.com/21808/patches/patchroot/all_unsigned/119254-78.zip?AuthParam=1292269787_a09d417fd453e12cabde0c458deb2a9b&TicketId=C1pW%2FUqDVF8%3D&GroupName=SWUP&FilePath=/21808/patches/patchroot/all_unsigned/119254-78.zip&File=119254-78.zip [following]
> --2010-12-13 20:48:26--
> https://a248.e.akamai.net/f/248/21808/15m/sun.download.akamai.com/21808/patches/patchroot/all_unsigned/119254-78.zip?AuthParam=1292269787_a09d417fd453e12cabde0c458deb2a9b&TicketId=C1pW%2FUqDVF8%3D&GroupName=SWUP&FilePath=/21808/patches/patchroot/all_unsigned/119254-78.zip&File=119254-78.zip
> Resolving a248.e.akamai.net... 195.22.200.163, 195.22.200.186
> Connecting to a248.e.akamai.net|195.22.200.163|:443... connected.
> HTTP request sent, awaiting response... 200 OK
> Length: 1711432 (1.6M) [application/zip]
> Saving to: `/var/patches/119254-78.tmp'
>
> 0K ................ ................ ................ 22% 201K 6s
> 384K ................ ................ ................ 45% 144K 5s
> 768K ................ ................ ................ 68% 207K 3s
> 1152K ................ ................ ................ 91% 200K 1s
> 1536K ................ 100%
> 94.7K=9.8s
>
> 2010-12-13 20:48:38 (171 KB/s) - `/var/patches/119254-78.tmp' saved
> [1711432/1711432]
>
> Removing /tmp/pca.609825
> Done
> ------------------------------------------------------------------------------
> Download Summary: 1 total, 1 successful, 0 skipped, 0 failed
> root at sunlab1 # ls -la /var/patches/*.zip
> -rw-r--r-- 1 root root 1711432 Dec 3
> 16:38 /var/patches/119254-78.zip
> -rw-r--r-- 1 root root 114437 Dec 9
> 16:48 /var/patches/125555-08.zip
> root at sunlab1 # pca -d -V 119280-25
>
> [...output truncated...]
>
> All operands are fully qualified patch IDs plus revisions
> Host: sunlab1 (SunOS 5.10/Generic_144488-04/sparc/sun4u)
> List: 119280-25 (1/0)
>
> Patch IR CR RSB Age Synopsis
> ------ -- - -- --- ---
> -------------------------------------------------------
> 119280 24< 25 -S- 3 CDE 1.6: Runtime library patch for Solaris 10
>
> Looking for 119280-25 (1/1)
> Trying Oracle
> Trying https://getupdates.oracle.com/ (1/2)
> Adding to /tmp/pca.287262: http-user=<user>
> Adding to /tmp/pca.287262: http-passwd==<passwd>
> /usr/sfw/bin/wget --progress=dot:binary
> "https://getupdates.oracle.com/all_unsigned/119280-25.zip"
> --ca-certificate=/usr/local/bin/pca -O /var/patches/119280-25.tmp
> --2010-12-13 20:57:44--
> https://getupdates.oracle.com/all_unsigned/119280-25.zip
> Resolving getupdates.oracle.com... 192.18.110.9
> Connecting to getupdates.oracle.com|192.18.110.9|:443... connected.
> HTTP request sent, awaiting response... 401 Unauthorized
> Reusing existing connection to getupdates.oracle.com:443.
> HTTP request sent, awaiting response... 403 You are not entitled to
> retrieve this content.
> 2010-12-13 20:57:47 ERROR 403: You are not entitled to retrieve this
> content..
>
> Removing /tmp/pca.287262
> Failed (Error 403: You are not entitled to retrieve this content.)
> Trying https://getupdates.oracle.com/ (2/2)
> Adding to /tmp/pca.753409: http-user=<user>
> Adding to /tmp/pca.753409: http-passwd==<passwd>
> /usr/sfw/bin/wget --progress=dot:binary
> "https://getupdates.oracle.com/all_unsigned/119280-25.zip"
> --ca-certificate=/usr/local/bin/pca -O /var/patches/119280-25.tmp
> --2010-12-13 20:57:51--
> https://getupdates.oracle.com/all_unsigned/119280-25.zip
> Resolving getupdates.oracle.com... 192.18.110.9
> Connecting to getupdates.oracle.com|192.18.110.9|:443... connected.
> HTTP request sent, awaiting response... 401 Unauthorized
> Reusing existing connection to getupdates.oracle.com:443.
> HTTP request sent, awaiting response... 403 You are not entitled to
> retrieve this content.
> 2010-12-13 20:57:53 ERROR 403: You are not entitled to retrieve this
> content..
>
> Removing /tmp/pca.753409
> Failed (Error 403: You are not entitled to retrieve this content.)
> Failed (patch not found)
> ------------------------------------------------------------------------------
> Download Summary: 1 total, 0 successful, 0 skipped, 1 failed
> root at sunlab1 #
>
> Regards
> Michele Vecchiato
> --
> My Blog http://michelevecchiato.wordpress.com
>
>
>
>
>
--
Oracle <http://www.oracle.com>
Michael Brown | Principal Product Strategy Manager
Phone/Fax: +1.858.526.9136 <tel:+18585269136> | Mobile: +1.858.248.7473
<tel:+18582487473>
Oracle - Proactive Support Center, Knowledge Management
9515 Towne Centre Dr | San Diego, California 92121, USA
Green Oracle <http://www.oracle.com/commitment> Oracle is committed to
developing practices and products that help protect the environment
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