[pca] Fun with entitlement again
Don O'Malley
don.omalley at sun.com
Tue Apr 20 15:53:51 CEST 2010
Hi,
Unfortunately I don't have any confirmation on the pricing structure for
the support plans, so all I can suggest for now is that you contact your
local sales rep.
Sorry, I don't have anything more concrete to share here.
I can however confirm that once you have purchased hardware support (i.e
an Oracle Premium System Plan), that you will have access to all
hardware patches (not just hardware patches applicable to your specific
machine), along with Solaris support.
HTH,
-Don
Martin Paul wrote:
> Jan Holzhueter wrote:
>> Martin Paul wrote:
>>> and I've heard that it may cost like 20% of the price of the machine,
>>> per year.
>> It's not that much. I read 12% for Hard- and Software and 8% for
>> Software only. But I still need to see a real price.
>
> Better, but still about half the machine price for a usage period of 4
> years. BTW, does anybody have heard about special conditions for
> research & education customers, both for hardware and support contracts?
>
>> Just want to know if they can download all firmware stuff or only the
>> System they have support for?
>
> I'm 99.999% sure that the answer to this is "all firmware stuff", but
> a confirmation would be nice indeed.
>
> Martin.
>
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