[pca] Fun with entitlement again

[Jan Holzhueter]

Hi,

Martin Paul wrote:
> 
> Same here. The funny thing is that the contract tied to the SOA I'm
> working with actually is for a Sun T5140, according to the paperwork.
> It's only a basic support contract, though, and I guess to get
> "HardwareUpdates" you will need an actual hardware support contract -
> and I've heard that it may cost like 20% of the price of the machine,
> per year.
It's not that much. I read 12% for Hard- and Software and 8% for
Software only. But I still need to see a real price.
We are waiting since week for a Support offer.

>
>> Time to find out how to get that into my old Support Contract.
> 
> Please let us know as soon as you get more information.

Looking at the papers I have only a software support contract atm.
So my donwload rights are ok :(

Someone on the list has Hardware support too?
Just want to know if they can download all firmware stuff or only the
System they have support for?

Jan




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