[pca] many patches not downloadable: ERROR 403: You are not entitled to retrieve this content

[Don O'Malley]

Hi Frank,

If you want to provide me with your SOA username I can take a look at it 
for you (just reply directly to me!).

BTW - There are some issues with Update Manager, whereby customers 
running Update Manager for some reason end up with their SOA password reset.
Investigation into this is ongoing, but that said I have not heard of 
any contract associations to SOA's being undone to date.
Update Manager and wget use different Entitlement calls, which is why 
you may be able to download a patch with Update Manager, but not with 
wget/pca. There is currently work underway to resolve these differences.

Best,
-Don

Martin Paul wrote:
> Frank Langelage wrote:
>>>> Looking for 142539-01 (22/22)
>>>> ...
>>>> 22:43:01 ERROR 403: You are not entitled to retrieve this content..
>>
>> For some days now I'm seeing the problem described, but as I said the 
>> support contract is still alive and assigned in my profile.
>
> Unfortunately I can do nothing in this case; this is a Sun-internal 
> issue. The only advise left to give is to look at:
>
>   http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1
>
> and try basic wget access to SunSolve with your SOA as documented 
> there, and then forward the issue to Sun via the "Feedback" link on 
> this page.
>
> Martin.
>