[pca] Failed (no Sun Online Account data)
Ben Taylor
bentaylor.solx86 at gmail.com
Tue Nov 10 15:34:21 CET 2009
I was unable to download a specific patch this morning.
Went to sunsolve, tried to download it, got a new "agreement", agreed,
it downloaded.
Once that happened, I was able to download with pca the same patch from my
normal system.
Kind of annoying.
On Tue, Nov 10, 2009 at 11:53 AM, Don O'Malley <Don.Omalley at sun.com> wrote:
> Hi Wei,
>
> This looks like a problem with the Sun Online Account information that you
> are providing to pca.
>
> Are you using a pca configuration file (/etc/pca.conf or similar)?
> If so, can you double check the SOA username/passwd that you have provided
> in it is correct.
>
> Have you recently associated a contract to your SOA account?
> If so, there may be a delay of up to 48 hours before automated patch
> downloads will work for you (though the error you are seeing does not
> indicate that this is the case).
>
> I would suggest that you try a wget download of a patch directly initially
> to confirm that this is working and then see if you can download the same
> patch via pca.
> Details of how to download a patch via wget are available at
> http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1.
> (I suggest you try download 120068-02 (a public patch) and 140778-01 (a
> patch requiring a contract).)
>
> Please include output of any failed wget download attempts with your reply.
>
> Best,
> -Don
>
>
>
> Wei.Gao at dot.gov wrote:
>>
>> I am able to download both of the following two patches manually from
>> sunsolve, but both failed when download them via pca. Why does it say patch
>> not found? I mean I can find them on sunsolve and am able to download them
>> manually. Thanks for your help.
>>
>> ------------------------------------------------------------------------------
>> Looking for 119247-36 (8/82)
>> Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
>> /usr/sfw/bin/wget
>> "http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36" --timeout 3600 -O
>> /var/tmp/pca_client_patch_dir/119247-36.tmp
>> --23:30:43-- http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36
>> => `/var/tmp/pca_client_patch_dir/119247-36.tmp'
>> Connecting to 10.22.44.47:2020... connected.
>> HTTP request sent, awaiting response... 500 119247-36 not found
>> 23:31:44 ERROR 500: 119247-36 not found.
>> Failed
>> Failed (no Sun Online Account data)
>> Failed (patch not found)
>>
>>
>> ------------------------------------------------------------------------------
>> 119281 17 < 21 -S- 34 CDE 1.6_x86: Runtime library patch for Solaris 10
>> Looking for 119281-21 (9/82)
>> Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
>> /usr/sfw/bin/wget
>> "http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21" --timeout 3600 -O
>> /var/tmp/pca_client_patch_dir/119281-21.tmp
>> --23:31:44-- http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21
>> => `/var/tmp/pca_client_patch_dir/119281-21.tmp'
>> Connecting to 10.22.44.47:2020... connected.
>> HTTP request sent, awaiting response... 500 119281-21 not found
>> 23:32:32 ERROR 500: 119281-21 not found.
>> Failed
>> Failed (no Sun Online Account data)
>> Failed (patch not found)
>>
>>
>> ________________________________
>>
>> From: pca-bounces at lists.univie.ac.at on behalf of Asif Iqbal
>> Sent: Mon 11/9/2009 11:13 PM
>> To: PCA (Patch Check Advanced) Discussion
>> Subject: Re: [pca] Failed (no Sun Online Account data)
>>
>>
>>
>>
>> On Mon, Nov 9, 2009 at 10:57 PM, <Wei.Gao at dot.gov> wrote:
>>
>>
>> Yes. I was able to download those failed patches manually from
>> sunsolve.
>>
>>
>>
>>
>> could be something wrong with your proxy. it should not say no sun online
>> account.
>>
>> you may want to post a verbose output for more help
>>
>>
>> ________________________________
>>
>> From: pca-bounces at lists.univie.ac.at on behalf of Asif Iqbal
>> Sent: Mon 11/9/2009 10:42 PM
>>
>> To: PCA (Patch Check Advanced) Discussion
>> Subject: Re: [pca] Failed (no Sun Online Account data)
>>
>>
>>
>> On Mon, Nov 9, 2009 at 5:39 PM, <Wei.Gao at dot.gov> wrote:
>>
>>
>> Thanks Derek for your response. My Sun account has a valid
>> support
>> contract and I should be entitled to all the patches. I
>> tried pca -a
>> and got the same error message. I just don't understand why
>> 10 patches
>> were downloaded successfully but 72 failed. Does anybody
>> else have the
>> same problem? How do find out what's wrong here?
>>
>>
>>
>>
>> can you download any of those failed patch manually from sunsolve?
>>
>>
>>
>>
>>
>>
>> -----Original Message-----
>> From: pca-bounces at lists.univie.ac.at
>> [mailto:pca-bounces at lists.univie.ac.at] On Behalf Of Derek
>> Terveer
>> Sent: Friday, November 06, 2009 4:57 PM
>> To: PCA (Patch Check Advanced) Discussion
>> Subject: Re: [pca] Failed (no Sun Online Account data)
>>
>> Probably 10 were public patches and 72 required the account.
>> Try
>> running pca with -a to prompt you for your account
>> login/password.
>>
>> derek
>>
>> On Fri, Nov 06, 2009 at 04:55:28PM -0500, Wei.Gao at dot.gov
>> wrote:
>> > I haven't used pca for 4-5 months. Today I updated pca
>> and ran "pca
>> -d
>> > missingrs" to download the patches for my Solaris 10 x86
>> system. 72
>> out
>> > of 82 patches failed to download (Failed (no Sun Online
>> Account data).
>> > Please see below. My Sun Solve account has valid
>> contracts that
>> entitle
>> > me to all Solaris patches. I am not sure why 10 of these
>> patches were
>> > successfully downloaded but 72 failed. Does anyone else
>> have the same
>> > issue? Please advise. Thank you.
>> >
>> >
>> >
>> > Wei
>> >
>> >
>> >
>> >
>>
>> ------------------------------------------------------------------------
>> > ------
>> >
>> > 139100 01 < 02 RS- 199 SunOS 5.10_x86: gtar patch
>> >
>> >
>> >
>> > Looking for 139100-02 (48/82)
>> >
>> > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
>> >
>> > Done
>> >
>> >
>>
>> ------------------------------------------------------------------------
>> > ------
>> >
>> > 140797 -- < 01 R-- 184 SunOS 5.10_x86: umountall patch
>> >
>> >
>> >
>> > Looking for 140797-01 (49/82)
>> >
>> > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
>> >
>> > Failed
>> >
>> > Failed (no Sun Online Account data)
>> >
>> > Failed (patch not found)
>> >
>> >
>>
>> ------------------------------------------------------------------------
>> > ------
>> >
>> > 142530 -- < 01 RS- 14 SunOS 5.10_x86: uptime w
>> utmp_update whodo
>> patch
>> >
>> >
>> >
>> > Looking for 142530-01 (82/82)
>> >
>> > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
>> >
>> > Failed
>> >
>> > Failed (no Sun Online Account data)
>> >
>> > Failed (patch not found)
>> >
>> > ..................
>> >
>> > ..................
>> >
>> > ..................
>> >
>> >
>>
>> ------------------------------------------------------------------------
>> > ------
>> >
>> > Download Summary: 82 total, 10 successful, 0 skipped, 72
>> failed
>> >
>> >
>> >
>>
>> --
>> Een goed begin is het halve werk!
>>
>> Derek Terveer
>> Sun Microsystems (JAVA), Unix Administrator
>> <derek.terveer at sun.com> 651-554-1504 x54404
>>
>>
>>
>>
>>
>>
>>
>> --
>> Asif Iqbal
>>
>> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu <http://pgp.mit.edu/>
>> <http://pgp.mit.edu/>
>>
>> A: Because it messes up the order in which people normally read
>> text.
>> Q: Why is top-posting such a bad thing?
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
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