[pca] SunSolve updated -- improved patch downloading

Fri Aug 14 11:13:48 CEST 2009

Hi,

Our firewall was blocking access to getupdates2.sun.com, having added this into the firewall rules we are now receiving the following error.

Location: https://getupdates2.sun.com/all_unsigned/119255-67.zip [following]
--10:00:38--  https://getupdates2.sun.com/all_unsigned/119255-67.zip
           => `/var/tmp/pca/./119255-67.tmp'
Resolving getupdates2.sun.com... 198.232.168.157
Connecting to getupdates2.sun.com|198.232.168.157|:443... connected.
HTTP request sent, awaiting response... 302 Moved Temporarily
Location: https://a248.e.akamai.net/f/248/21808/15m/sun.download.akamai.com/21808/patches/patchroot/all_unsigned/119255-67.zip?AuthParam=1250240568_de1a79e0477d9b69eca0cd0b9108b86f&TUrl=L0QdUQV8Z4i0fdED3QTP3SJDWA8FMyaJsHfIWf4X29kTWQpKEzIbwqFuyRPZ&TicketId=3q32kleBPRFU&GroupName=SWUP&BHost=sdlc6h.sun.com&FilePath=/patches/patchroot/all_unsigned/119255-67.zip&File=119255-67.zip [following]
--10:00:42--  https://a248.e.akamai.net/f/248/21808/15m/sun.download.akamai.com/21808/patches/patchroot/all_unsigned/119255-67.zip?AuthParam=1250240568_de1a79e0477d9b69eca0cd0b9108b86f&TUrl=L0QdUQV8Z4i0fdED3QTP3SJDWA8FMyaJsHfIWf4X29kTWQpKEzIbwqFuyRPZ&TicketId=3q32kleBPRFU&GroupName=SWUP&BHost=sdlc6h.sun.com&FilePath=/patches/patchroot/all_unsigned/119255-67.zip&File=119255-67.zip
           => `/var/tmp/pca/./119255-67.tmp'
Resolving a248.e.akamai.net... 92.122.126.147, 92.122.126.177, 92.122.126.136, ...
Connecting to a248.e.akamai.net|92.122.126.147|:443... failed: Connection timed out.
Connecting to a248.e.akamai.net|92.122.126.177|:443... failed: Connection timed out.

Does anyone know what the a248.e.akamai.net  address is?

Thanks,
Jonathan

From: pca-bounces at lists.univie.ac.at [mailto:pca-bounces at lists.univie.ac.at] On Behalf Of Jon Whitehouse
Sent: 13 August 2009 13:37
To: PCA (Patch Check Advanced) Discussion
Subject: Re: [pca] SunSolve updated -- improved patch downloading

Don,

Would that explain why I am getting this?  (from pca -I --debug)

Looking for 141414-08 (1/3)
Trying http://sunsolve.sun.com/ (1/5)
/usr/sfw/bin/wget "http://sunsolve.sun.com/pdownload.do?target=141414-08&method=h" --execute http_proxy=http://xxx:8080 --header="Authorization: Basic dW5peC5hZG1pbnNAemltbWVyLmNvbTp0b3l3aW5kb3dz" -O  /pca/141414-08.tmp
--08:30:53--  http://sunsolve.sun.com/pdownload.do?target=141414-08&method=h
           => `/pca/141414-08.tmp'
Resolving proxy-server... xxx.xxx.xx.xx
Connecting to proxy-server|xxx.xxx.xx.xx|:8080... connected.
Proxy request sent, awaiting response... 302 Moved Temporarily
Location: https://getupdates2.sun.com/all_unsigned/141414-08.zip [following]
--08:30:54--  https://getupdates2.sun.com/all_unsigned/141414-08.zip
           => `/pca/141414-08.tmp'
Resolving getupdates2.sun.com... 198.232.168.157
Connecting to getupdates2.sun.com|198.232.168.157|:443... failed: Connection refused.
Failed

When I point my web browser there I get:

The proxy was unable to fulfill your request because it could not contact the computer at getupdates2.sun.com:80 (Reached maximum of 192 servers).

The website may be temporarily unavailable. If later attempts to access this website are still unsuccessful, you may wish to contact the website's administrator.

I know it isn't our proxy because I can get out to other sites just fine.

---
Jon Whitehouse
Systems Engineer - IT, Server Support
MS 5221
1800 W. Center Street
Warsaw, IN 46580
(574) 371-8684
(574) 377-2829 (cell)
jonathan.whitehouse at zimmer.com

From: pca-bounces at lists.univie.ac.at [mailto:pca-bounces at lists.univie.ac.at] On Behalf Of Don O'Malley
Sent: Thursday, August 13, 2009 7:06 AM
To: PCA (Patch Check Advanced) Discussion
Subject: Re: [pca] SunSolve updated -- improved patch downloading

Hi Craig,

Yeah, this is good news.

The new system went live on Tuesday.
Hopefully this should see an end to the "ERROR 500" problems that pca users where sporadically hitting for a long time now.

I have been monitoring the new service since it has gone live and it really does seem to be highly reliable so far.

One key point to note is that there will be a delay of up to 8 hours for wget users after they associate a new contract with their SOA (via the "Edit Contract" link) on SunSolve.
This is detailed in the Technical Instruction document for wget users - http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1.
(It is however expected that the advertised 8 hour delay, should behave closer to a one hour delay in practice.)

There is one other important point for pca users registered in the Members Support Center from this document:
"For users registering or updating contracts on the Member Support Center, an initial wget access must be attempted to trigger the synchronization process."

I believe that the new download service will make a massive difference to pca users with the huge reliability improvements it brings.

Best,
-Don

Craig Bell wrote:

It looks as if Sun is working to address some of our concerns with

downloading patches:

http://blogs.sun.com/miriamsblog/entry/sunsolve_7_3_is_live

Amongst the touted enhancements in v7.3, they mention improved patch

downloading:

Customer have been experiencing breaks in downloading of patches where

the back end systems have gone off line and the download was stopped.

This has now been addressed by using a new download service.

There are more details in the blog post.  Thx... -cheers, CSB

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